ITXDS User Documentation

What do you want to learn?

GETTING STARTED

Get a general overview of what ITX DS is and does, and how to get around the platform.

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CONFIGURATION

Set up the different options, such as users and roles, channels, integrations, and more.

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BUILDING A BOT

All you need to know in order to create an awesome experience for your users or customers.

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CAMPAIGNS

Send relevant information to your customers, such as updates and promotions.

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REPORTING

See the performance in real-time, as well as historical information.

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REST API

Connect to ITX DS from an external application and tell it what you need it to do for you.

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DigitalOcean’s SOC 2 Type II and SOC 3 Type II
DigitalOcean is AICPA SOC 2 Type II and SOC 3 Type II certified. By achieving compliance with this globally recognized information security controls framework, audited by our independent auditor (Schellman & Company LLC), DigitalOcean has demonstrated a commitment to protecting sensitive customer and company information.

Colocated Data Centers’ ISO 14001 and ISO 50001
Several of DigitalOcean’s colocated data centers have obtained ISO 14001 and ISO 50001 certifications. These certifications demonstrate their efforts of establishing, integrating, and improving environmental management systems and energy management.

DigitalOcean’s CSA Self-Assessment
Additionally, DigitalOcean has achieved Cloud Security Alliance (CSA) STAR Level 1 which addresses fundamental security principles across 16 domains to help cloud customers assess the overall security risk of a cloud service.

DigitalOcean’s APEC CBPR PRP Certification
DigitalOcean maintains compliance with rigorous privacy and data protection standards, as evidenced by our APEC CBPR PRP (Asia-Pacific Economic Cooperation Cross-Border Privacy Rules Privacy Recognition for Processors) certification. This certification demonstrates our commitment to prioritizing security and confidentiality in data processing operations in order to develop and maintain trust with our customers.

Certifications & The Shared Responsibility Model
DigitalOcean has a Shared Responsibility Model with our customers and as such, the certifications on this page cover different aspects of DigitalOcean’s service which are detailed below:
-DigitalOcean SOC 2 Type II - Controls that address the 2017 Trust Services Criteria for Security, Availability, Processing, Integrity, Confidentiality, and Privacy of DigitalOcean’s products and services
-Data Center Certifications - Reports received from the collocated data centers that detail the physical and asset security of DigitalOcean’s infrastructure. All of our collocated data centers are independently audited, and many are certified by internationally recognized attestation and certification compliance standards.